Shipping and returns

Shipping

- Standard shipping is FREE with all purchases worldwide
- Express shipping within New Zealand: $10.00

International orders may be subject to import taxes or customs duties based on the destination country, any additional costs for customs clearance must be covered by the customer.

Returns

We offer free returns within NZ.

Our return policy lasts 14 days, whereby we will offer an exchange or store credit for any unused items. Please email info@samueljoseph.co.nz to arrange a return. Your item must be unused and in the same condition that you received it (including original packaging with tags).

For international customers, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.